Terms of Service

1. Acceptance of Terms

By accessing and using the Quality Stair Inc. website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our website. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new Terms.

2. Services Provided

Quality Stair Inc. specializes in custom stair design, construction, remodeling, and repair services, including but not limited to:

• Custom staircase design and installation
• Stair remodeling and refinishing
• Banister and handrail installation
• Wood and iron baluster systems
• Stair repair and safety upgrades

All services are subject to availability, feasibility, and mutual agreement on project scope, timeline, and pricing.

3. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates any applicable federal, state, local, or international law or regulation
• Transmit any unsolicited or unauthorized advertising, promotional materials, or spam
• Attempt to gain unauthorized access to any portion of the website or any systems or networks connected to it
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• Use any robot, spider, or other automatic device to monitor or copy the website without our prior written consent

4. Quotes and Estimates

When you request a quote or estimate through our website:

• All quotes are estimates only and are subject to change based on site inspection and project assessment
• Quotes are valid for 30 days from the date of issue unless otherwise stated
• Final pricing will be determined after an in-person consultation and site measurement
• A written contract will be provided before any work begins, outlining scope, timeline, and payment terms

5. Intellectual Property

The content on this website, including but not limited to text, graphics, logos, images, photographs, videos, and software, is the property of Quality Stair Inc. or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission. Our company name, logo, and related marks are trademarks of Quality Stair Inc.

6. User-Submitted Content

When you submit photos, design ideas, measurements, or other content to us through our website or contact forms:

• You grant us a license to use, reproduce, and display your submitted content solely for the purpose of providing our services to you
• You represent and warrant that you own or have the necessary rights to submit such content
• We may request your permission to use photos of completed projects for marketing purposes

7. Limitation of Liability

To the fullest extent permitted by law, Quality Stair Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: (a) your use or inability to use the website; (b) any unauthorized access to or use of our servers; (c) any errors or omissions in any content on the website. Our total liability for any claims under these Terms shall not exceed the amount paid by you, if any, for accessing our website.

8. Warranty Disclaimer

The website and all content are provided "as is" without warranty of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, secure, or error-free. However, we stand behind the quality of our physical stair construction and installation services, which are covered by separate written warranties provided in project contracts.

9. Indemnification

You agree to defend, indemnify, and hold harmless Quality Stair Inc., its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the website; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Quality Stair Inc. operates, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in our jurisdiction, and you hereby consent to the personal jurisdiction and venue of such courts.

11. Changes to Services

We reserve the right to modify, suspend, or discontinue any part of our website or services at any time without notice. We may also impose limits on certain features or restrict access to parts or all of the website without liability. Prices for our services are subject to change without notice.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: